How to Create Product Variations

In this guide, we'll walk you through the process of effectively managing multiple product options on your Unqueue store and show you how variations can make order management a breeze! 🛍️👨‍💼.

How To Set Up Your Store

In this guide, we'll break down the following steps to take you from app download or web dashboard sign-up to getting your store up and running. 🛒🚀

How to Fulfil an Order

This guide walks you through the essential steps for fulfilling orders using the Unqueue for Business app. 📦👨‍💼

How To Get More Orders

Setting up your store on Unqueue is straightforward, but what follows can be a bit more complex. This guide is designed to answer one of the most frequently asked questions from our business users: How can I boost my order numbers on the app? 📈🛒

Do I pay the delivery charge?

How much will my shoppers be charged for delivery?

How far does Unqueue deliver?

What are Unqueue's new delivery prices?

In this article, you'll find details on Unqueue's updated delivery prices, keeping you informed for a seamless shopping experience. 🚚💲

Can I get my order at a specific time window?

Unqueue Delivery works on a pre-order system.

Can I change my delivery date and time after I’ve placed my order?

You can change your delivery date after placing an order.

Do you offer international delivery?

Find out about our stance on international delivery

Why can’t I get my order today?

Unqueue operates on a pre-order system.

What if I change my mind after I place an order? Can it be edited or deleted?

If you’ve placed an order, the understanding is that you would like to have it fulfilled, but we know that sometimes things change.

Why can’t I add items from different stores to my cart? I just want to make one large order.

At present, because each store is set up and managed individually by the business

I’m based outside of T&T. Can I order and send to someone in Trinidad?

You can place orders for your friends in Trinidad!

Can I place an order for someone?

Yes, you can!

Where in Trinidad do you deliver?

Unqueue delivers to shoppers anywhere in Trinidad.

How much does Unqueue charge shoppers for delivery?

Unqueue's delivery fees vary based on distance.

How much does Unqueue charge shoppers in service fees?

Unqueue never charges shoppers a service fee on their transactions

Where do I find my store link?

How to find store link

How do I put an item on sale?

How to put an item on sale

How do I create a discount code for my store?

How to create a discount code

What information do I need to complete the signup process/create an account?

Information needed to create an account

How do I turn on Curbside Pickup for my store?

How to turn on Curbside Pickup

How long does it take to set up my store?

Store set up information

Is there a cancellation fee?

Cancellation fees information

What are your terms for app usage?

Terms for app usage

Can I get Unqueue's logo to use on my graphics?

How to access Unqueue logos

How do I deactivate my store?

How to deactivate store

Who updates my store? Do I have to update my store every time I don’t have something?

Store update information

Why can’t I turn on my store?

For users who experience difficulty turning on store

I have a lot of products – do I have to add them all manually?

How to upload products

How do I add a new category or products to my store?

How to add new products or category to your store

How long until I get sales? / Why am I not getting sales? Am I doing something wrong?

Things to bear in mind about our platform

How do I know when a customer orders? Will the app let me know?

More about Unqueue notifications

What do I do when I get an order?

How to know you’ve received an order

What do I do if I can’t fulfil an order?

Advice on what to when an order can’t be fulfilled

Some of my items take a while to prepare. How will my shoppers know this?

A guide on what to do for orders with longer preparation times

Is Unqueue a marketplace, or is it a tool for companies to manage their orders??

A description of what Unqueue is.

How do I sign up for Unqueue's delivery service?

A simple guide on how to sign up for Unqueue’s delivery service.

I just signed up for Unqueue but my store link isn’t working

Advice on what to do when your store link isn’t working.

How long does Unqueue Payouts verification take?

More information on Unqueue payouts and how it works.

Is there a way to let shoppers know that orders need to be placed in advance?

How to enable advance notice for customer’s orders.

How do I add or change categories in my store?

A walkthrough on how to change categories in a store.

How do I change the address for my store?

A walkthrough on how to change your store address.

Why can’t my customers place a same day order?

An explanation of our operations and why customers can’t place a same day order.

How does Unqueue work?

A brief description of how Unqueue works.

How far does Unqueue deliver?

Learning about our delivery range and rates.

How much will my shoppers be charged for delivery?

Review our breakdown on how much shoppers are charged for delivery.

Do I pay the delivery charge?

Learn about paying the delivery charge.

Overview

Unqueue Academy’s skilled team of professionals is invested in teaching you the strategies, tips, and tricks that you need to grow your business with us.

Instructors

At the heart of our roster of educators sits Unqueue’s highly experienced core team of dedicated professors.

Past Course: Understanding Your Unqueue Reports Dashboard

In response to your feedback over the past few months, we’ve completely overhauled Unqueue’s system of payments and reporting.

Past Course: Winning at Product Photography

This course is designed to help businesses realise their potential to create the best possible product images using the tools they have at hand.

Past Course: How to Get More Orders on Unqueue

Unqueue Academy professors will take you through maximising your Unqueue store.

Embracing the New Phase in Delivery: CSF Couriers and Unqueue Partnership

We are proud to introduce the initial phase of a strategic shift from the Unqueue Delivery Network to an innovative partnership between CSF Couriers and Unqueue.

Understanding Shopper Delivery Changes with CSF Couriers and Unqueue

This article provides a comprehensive overview of how these changes affect shoppers, particularly in terms of delivery options and the overall delivery process.

Understanding Cashless Payment System for Shoppers and Businesses with CSF Couriers

We're excited to enhance your shopping experience with our transition to a fully cashless transaction system in collaboration with CSF Couriers Ltd.

Implementing the New Labelling System in the CSF Couriers and Unqueue Partnership

The integration of CSF Couriers with Unqueue introduces a new labelling system for businesses, focusing on efficiency and accuracy in the delivery process

Transitioning to Self-Run Delivery for Food Deliveries

As Unqueue evolves its service offerings, businesses that were previously utilizing the Unqueue Dispatch network for food deliveries are now transitioning to a self-run delivery model.

Adapting to the Self-Run Delivery Model with Unqueue: A Complete Guide for Drivers

We're excited to guide you through the transition to the Self-Run Delivery Model using the Unqueue Drivers app.

Everything you need to understand: Self run vs CSF delivery

Unqueue is embarking on a journey of transformation, one that will redefine the way businesses handle deliveries.

CSF Delivered Orders: Restricted Items Listing

This article provides a comprehensive list of restricted items for CSF delivered orders.