Unqueue gives businesses flexibility in setting up their stores and products. We launched our platform with Add-ons, which allowed business owners to create free or paid options for each product. But, after feedback from our stores, we realised that this feature needed to be expanded and fine-tuned. The result is Variations.
In this guide, we'll take you through the following to help you understand and use this new, more robust system for creating and managing multiple product options on your Unqueue store:
What are Variations? (aka: choices, choices!)
Variations are Unqueue's newest feature. They allow businesses to customise groups of add-on options for any product, such as multiple toppings, sizes, or colours, while making it easier for shoppers to select multiple options. Let's say a sushi business creates a Variation Group called Flavours; under Flavours they can create options such as Crab, Shrimp, Veggie, etc., specifying the minimum and maximum number of options a shopper can select. For example, out of eight flavours, a business can specify that their shopper needs to select at least one, but that they can select no more than four. Variations bring a much higher level of control and organisation to the options that you're able to offer your shoppers.
How Variations affect Basic and Premium Add-ons
Businesses that set up their stores before January 2022 would have done so using Basic and Premium Add-ons. You can view these by going into the Product Variations tab on the main menu on your phone or web browser. Variations are meant to replace your Basic and Premium Add-ons; you can either edit them or create new ones – whichever suits your products best.
⬇️Below you can view how to add, create, and/or edit new or existing product variations for Web and Mobile App. ⬇️
This is how your Variations appear on the Unqueue Shoppers app.
Creating New Variations on the Web
To create new variations on Unqueue Web:
- Open the Unqueue for Business app, and sign into your account.
- Click Product Variations from the main menu.
- Click the + sign at the bottom corner of the screen.
- Enter your information in the New Variations page: Name of your variation groups, options (name and cost), and limit.
- Set your limits: This is the minimum (least) and maximum (most) number of options your shoppers can choose. For example, you can require a shopper to select at least two toppings for a pizza but you may to stipulate that they cannot select more than five. Click the dropdown bar under at least/at most to set your limits.
- You can also add multiple options by clicking on the + add another option button.
- Click Save.
Your newly created Variation is now visible on the Product Variations tab 🙌🏽.
Creating New Variations on the Web
Creating New Variations on Mobile App
- To Create New Variations on Mobile:
- Open the Unqueue for Business app, and sign into your account.
- Tap the three dots on the top corner of the screen to go into the main menu.
- Go to Product Variations in the main menu.
- Check out the Global Variations page (here you can search for existing variations, create new variations and see existing variations).
- Tap Create New Variations.
- Enter the name of your variation group, for example, Size, Topping, Colour or Flavour
- To create your options, enter the information (option and price) into the text box, for example 4" Pot; Cost $10.00
- You can create multiple options by clicking + Add another option. To delete your options click the trash can icon 🗑️ next to the created option.
- Set your limits - This is the minimum (least) and maximum (most) number of options your shoppers can choose. For example, you can require that a shopper selects at least two toppings for a pizza, but no more than five.
- To Choose at least limit number click the dropdown bar and select the minimum number of options your shoppers can choose.
- To Choose at most limit numbers click the dropdown bar and select the maximum number of options your shoppers can choose.
- Tap Done and then Save.
Your newly created Variation is now visible on the Global Variations page 🙌🏽.
Creating New Variations on Mobile app
Adding new Variations on Product - Web
To create a new variation on your products:
- Sign in to Unqueue Web.
- Click Inventory on the side menu
- Click your product on the drop-down menu.
- Scroll down to the bottom of the page to the Product Variations section.
- Click Add Variations to add variations to your products. (These variations can have their own unique Stock Keeping Unit (SKU).
- On the Add a Variation page select ☑️ existing product variation, or you can create a new variation or edit the existing product variation.
- Click Save.
- Click the X to Exit the Add a Variation page.
Adding new Variations on Product – Unqueue on Web
Adding a New Variation on Product - Mobile App
To add a new variation on a product Unqueue for Business app:
- Open the Unqueue for Business app, and sign into your account.
- Go to your Category on the bottom of the page.
- Tap your Product.
- On the Products edit page scroll down and click Select Product Variations.
- On the Add a Variation page, select your existing variation or you can Create a New Variation.
- Scroll down the product page to see newly added variation.
- Select ☑️ variation.
- Tap Save at the top corner of the product page.
- You can now select your variation in Global Variations Tab.
Adding a New Variation on Product on Mobile app
Editing Existing Variations on Product - Mobile App
To Edit Existing Variations on Products for Mobile:
- Open the Unqueue for Business app, and sign into your account.
- Go to your Category on the store tab at the bottom of the page.
- Select your existing product or you can create a new product.
- Scroll down and tap Select Product Variations.
- You can now select/deselect, edit name, price, or delete the options.
- Tap Save at the top corner of the page.
Editing Existing Variations on Product - Mobile
Editing Limits on Mobile App
Editing Existing Variations on Product - Web
- Sign into Unqueue Web.
- Go to Inventory on the sidebar menu.
- Click your Product.
- Scroll down to the Product Variations section.
- Click Add Variations.
- Select your existing variations or you can create a new variation.
- Click Edit for this Product next to the selected variation
- In the dropdown menu, you can now add another option select/deselect, edit, save edits (click save for this product) or delete variation option.
- Click Save.
- Click X to exit Add a Variation page.
- Under the Product Variations section, you would now see your selected variation.
- Click Save.
Editing Existing Variations on Product - Web
Now that you've created your Variations, remember to:
- Preview your Variations. Take a look at your store on unqueue.shop or the Unqueue Shoppers app to get a preview of what your shoppers see when they visit. Looks great, right?!
- Keep them up to date. When you make updates or edits to your categories or products, your variations groups, options, and limits may change along with them. Remember to update your Variations when making changes to your shop.
- Give us feedback. If you feel that Variations has room for improvement, let us know via our feedback page here.
Making Variations Work for Your Business
Customers are more interested in products with Variations. Why? Because it gives them more control in creating personalised and customised products and therefore improves their overall experience when they shop your Unqueue store.
Here are some ways you can make Variations work for your business:
- Create bundle deals - With bundle deals, you can create "Make your own Bundles" which allows shoppers to choose which products they want to be in their package. With bundles, you can also help shoppers discover new products or create deals that save them money.
- Fine-tune your products - Variations paint an accurate description of your product and what it has to offer. Use Variations to show shoppers the many features of your product.
If at any time you have questions about Variations, you can reach out to Unqueue’s support team using the in-app Help button.
Have more questions? Submit a request here → support@unqueue.app