The integration of CSF Couriers with Unqueue introduces a new labelling system for businesses, focusing on efficiency and accuracy in the delivery process. This guide will walk you through the implementation of this system, ensuring you're well-equipped to manage your deliveries seamlessly.
Implementing the New Labelling System
1. Order Confirmation and QR Code Generation:
- Once the items are packed and the order is marked as "Ready," it signals the initiation of preparation and sends a request to CSF couriers.
- A unique QR code is also generated for the order, which will be used by the driver for pickup and delivery.
2. Accessing and Using the QR Code:
- Open your business app and select any ready order from the ‘Orders’ screen to access the generated QR code.
- The QR code is essential for the CSF driver. It is scanned at the time of pickup, serving as a verification of the order and facilitating its tracking.
3. Labeling and Printing Options:
Printing at Your Facility
- If your business has a printer, print the QR code label and attach it to the package.
No Printer Option
- If you don't have a printer, CSF offers a printing service at $5 per print. For packages without a printed label, manually write the shopper's name, address, and phone number on the package.
4. Order Acceptance and CSF Warehouse Manager Notification:
Order Confirmation and QR Code Generation:
- Upon preparing the order, select "Pack all items" and "Order Ready" in the app to confirm readiness, triggering a request to CSF couriers.
- Simultaneously, a distinctive QR code is generated for the order, serving as a crucial tool for drivers during both pickup and delivery processes.
Notification and Coordination
- Once the order is packed and ready, the CSF Warehouse Manager is notified and coordinates with the team for pickup scheduling.
Key Points to Remember
- App Update: Ensure your business app is updated to utilize the new QR code feature.
- Printing Supplies: Keep printing materials handy if you plan to print QR codes in-house.
- Manual Labelling: For packages without printed labels, ensure the customer's details, including name, address, and phone number, are clearly written on the package.
Conclusion
Adopting the new labelling system is a crucial step in aligning with the CSF Couriers and Unqueue partnership. By following these steps, your business can enhance the efficiency of its delivery process, leading to improved customer satisfaction and streamlined operations. Stay informed and prepared for a seamless transition into this new phase of delivery management.