Embracing the Convenience of Cashless Payments
We're excited to enhance your shopping experience with our transition to a fully cashless transaction system in collaboration with CSF Couriers Ltd. This move away from cash on delivery means you now have the flexibility to make payments using LINX/DEBIT-CREDIT cards at the time of delivery, along with our existing online payment options.
Shopper Payment Options
- Visa Debit, LINX and Credit Cards at Delivery: Pay with your cards conveniently when your order arrives.
- Online Payments: Opt for the straightforward approach of paying for your orders online as you place them.
Zero Additional Charges for Shoppers
- No Extra Fees: As a shopper, you will not incur an y additional fees when using your LINX/Visa Debit cards for payment upon delivery.
Payment Process at Your Doorstep
- Card Machine Availability: Our delivery personnel will carry a card machine to facilitate your card payments upon delivery.
CSF driver handing over package to shopper
CSF driver scanning package before hand over to shopper & Visa/Debit for card on delivery.
HelpKit Questions for Shoppers
Can I use my credit card to pay at the time of delivery?
A: Yes, you can use your Credit Card, LINX or Visa Debit card when your order is delivered.
Will I be charged any additional fees for using my card on delivery?
A: No, there are no additional fees for shoppers using their cards for payment on delivery.
Is online payment still an option for me?
A: Absolutely, you can continue to enjoy the convenience of online payments.
For Businesses: Adapting to the Cashless System with CSF Couriers
Transitioning to Cashless Transactions
As part of our collaboration with CSF Couriers Ltd, we are moving towards a cashless transaction system. This shift signifies a move away from cash on delivery to a system where businesses can accept LINX/Visa Debit card payments on delivery, in addition to online payments.
Business Payment Responsibilities
Fees stay the same and businesses will be paid out every Monday for all online and in person card transactions accordingly:
- Credit Card Transactions: Businesses will pay a combined fee of 6.5% + $3 per transaction when customers use credit cards.
- LINX Payments: For LINX transactions, a fee of 6.5% will be applied.
HelpKit Questions for Businesses
What are the transaction fees for accepting card payments on delivery?
A: Credit Card Transactions: Businesses will pay a combined fee of 6.5% + $3 per transaction when customers use credit cards.
- LINX Payments: For LINX transactions, a fee of 6.5% will be applied.
Will these transaction fees be passed on to the shoppers?
A: No, these fees are the responsibility of the business and should not be passed onto the shoppers.
How are the transaction fees managed in the payment process?
A: Transaction fees are deducted during the Payout process for businesses, and these deductions are clearly visible on the business' order reports.
By adapting to these cashless payment options, both shoppers and businesses can enjoy a more streamlined, secure, and efficient transaction process with CSF Couriers Ltd.