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Why can’t I turn on my store?

For users who experience difficulty turning on store

There are two likely reasons that you are having trouble turning on your store. First, your account hasn’t been verified. Check your email for the verification link sent by Unqueue. Click to verify your account. Not seeing our verification email? Be sure to check your spam folder, especially if you are using Yahoo Mail.

Second reason: you haven’t yet completed the sign up process for Unqueue Payouts, which allows you to offer your shoppers online credit card and debit card payments. To complete signup, visit Payments under the main menu to enter and upload your information. If you’ve completed both of these steps and are still having issues switch on your store please tap the in-app Help button to contact Unqueue's support team who will be happy to assist!

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